Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the ShoeHeals website, www.shoeheals.org, and related pages, features, forms, content, and services made available through the Website (collectively, the “Website”). The Website is operated by ShoeHeals, Inc. (“ShoeHeals,” “we,” “us,” or “our”).

By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website. If you are using the Website on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3.1 Purpose of the Website

ShoeHeals is a nonprofit organization focused on providing new shoes to people in need and supporting confidence, dignity, hope, stability, and well-being. The Website may provide information about ShoeHeals’ mission, programs, partnerships, events, donations, volunteer opportunities, shoe requests, community resources, merchandise, and other activities.

3.2 Permitted Use

· Use the Website only for lawful purposes and in accordance with these Terms.

· Provide accurate and current information when submitting a form or request.

· Use Website content for personal, informational, or other lawful purposes unless additional permission is required.

· Respect the rights, privacy, safety, and dignity of ShoeHeals and other Website users.

3.3 Prohibited Conduct

· Using the Website for unlawful, fraudulent, abusive, threatening, or harmful purposes.

· Attempting to gain unauthorized access to the Website, its systems, accounts, databases, or security controls.

· Interfering with or disrupting Website operation or introducing malicious code, malware, or harmful material.

· Using automated systems to scrape, crawl, harvest, or copy Website content in a manner that places an unreasonable burden on the Website or violates applicable law.

· Impersonating another person or organization or providing false information in connection with a Website interaction.

· Submitting content that infringes another person’s intellectual property, privacy, publicity, or other rights.

· Using the Website to solicit or promote unrelated commercial activities without ShoeHeals’ permission.

3.4 Donations

Online donations may be processed by ShoeHeals or by third-party payment or fundraising platforms. Donation amounts and processing terms may be subject to the information presented at the time of the transaction and the applicable provider’s terms.

Unless otherwise stated, donations are intended to support ShoeHeals’ charitable mission. ShoeHeals may use donated funds for the purpose described in a campaign or, where permitted, for the organization’s general charitable purposes and operational needs.

Tax treatment of donations depends on individual circumstances. Donors should retain donation confirmations and consult their own tax adviser regarding deductibility or other tax questions.

3.5 Merchandise and Purposeful Pairs

If the Website offers merchandise, Purposeful Pairs, or other products, additional product-specific terms may appear at checkout or on the applicable product page. Those terms are incorporated into these Terms to the extent applicable.

Where the Website offers gently worn Purposeful Pairs or other used goods, product condition, availability, pricing, and return/refund rules will be described on the applicable product or checkout page. Unless a written policy states otherwise, ShoeHeals does not guarantee that every product will remain available after you begin the checkout process.

3.6 Program Requests and Applications

Submitting a shoe request, volunteer application, partnership inquiry, membership application, event registration, or other form does not guarantee acceptance, placement, assistance, a particular product, or participation. ShoeHeals may evaluate requests based on program capacity, eligibility, availability, safety, geographic considerations, partner requirements, and other applicable criteria.

3.7 User Submissions

If you submit comments, testimonials, photographs, videos, stories, feedback, or other materials to ShoeHeals (“User Submissions”), you are responsible for ensuring that you have the rights and permissions necessary to submit that material.

You grant ShoeHeals a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, display, and distribute User Submissions for ShoeHeals’ charitable, educational, promotional, fundraising, and organizational purposes, subject to any separate written agreement or consent that applies to the submission. ShoeHeals may choose not to publish or may remove submitted content.

3.8 Intellectual Property

The Website and its original content, including text, logos, graphics, photographs, videos, design elements, and other materials, are owned by ShoeHeals or used with permission and may be protected by copyright, trademark, or other laws. Except as permitted by law or with ShoeHeals’ written permission, you may not reproduce, modify, distribute, publicly display, create derivative works from, or commercially exploit Website content.

ShoeHeals names, logos, marks, slogans, and related branding may not be used in a way that suggests endorsement or affiliation without prior written permission.

3.9 Third-Party Links and Services

The Website may contain links to or integrations with third-party websites, payment processors, fundraising platforms, social media services, maps, video platforms, event services, or other providers. These third parties operate under their own terms and privacy policies. ShoeHeals does not control and is not responsible for third-party content, availability, security, privacy practices, or services.

3.10 Accuracy of Information

ShoeHeals makes reasonable efforts to provide useful and accurate information, but Website content may contain errors, omissions, outdated information, or changes in program availability. Information is provided for general purposes and may be changed or removed without notice.

3.11 No Professional Advice

Information on the Website is not intended to constitute legal, medical, financial, tax, mental-health, or other professional advice. Where the Website references health, foot care, community resources, or other services, users should consult appropriately qualified professionals or service providers for advice specific to their circumstances.

3.12 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. SHOEHEALS DISCLAIMS WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND FREEDOM FROM HARMFUL CODE, EXCEPT TO THE EXTENT SUCH WARRANTIES CANNOT LAWFULLY BE DISCLAIMED.

3.13 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHOEHEALS AND ITS DIRECTORS, OFFICERS, EMPLOYEES, VOLUNTEERS, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, PROFITS, REVENUE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE. NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.

3.14 Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless ShoeHeals and its directors, officers, employees, volunteers, contractors, and agents from claims, liabilities, damages, losses, and expenses arising out of your unlawful use of the Website, your violation of these Terms, or your infringement of another person’s rights.

3.15 Suspension or Termination

ShoeHeals may suspend, restrict, or terminate access to the Website or any feature if it reasonably believes that you have violated these Terms, created a security or legal risk, or engaged in conduct that could harm ShoeHeals or others. ShoeHeals may also modify or discontinue Website features at any time.

3.16 Governing Law and Venue

These Terms will be governed by the laws of the State of Illinois, without regard to conflict-of-law principles, except to the extent federal law or mandatory law of another jurisdiction applies. Any dispute arising from or relating to these Terms or the Website will be handled in a court of competent jurisdiction located in Illinois, unless applicable law requires another forum.

3.17 Changes to These Terms

ShoeHeals may update these Terms from time to time. Updated Terms will be posted on the Website with a revised “Last Updated” date. Your continued use of the Website after the updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.

3.18 Severability and Entire Agreement

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in effect to the extent permitted by law. These Terms, together with any additional terms expressly incorporated into them and the Privacy Policy, constitute the agreement governing your use of the Website, except where a separate written agreement applies.

3.19 Contact Us

ShoeHeals, Inc.
Chicago, Illinois 60617
Phone: 773-916-7463 (SHOE)
Email: info@shoeheals.org
Website: www.shoeheals.org